Stockr Management App: Privacy & Support

‍Last Updated: 16 April 2026

‍This Privacy Policy explains how Stockr collects, uses, stores, and shares information when you use the Stockr mobile app and related services.

Stockr is operated by Blancc LTD (“Stockr”, “we”, “us”, or “our”).

Scope
Stockr is a private business operations app for hospitality teams. It is used by business owners, managers, and invited staff to manage operational workflows such as stock counts, receipts, opening and closing tasks, timekeeping, standard operating procedures, rota visibility, and internal announcements.

This policy applies to information processed through the Stockr app, our backend services, and the support processes connected to the app.

Information We Collect
We may collectand process the following categories of information:
1. Account and profile information
•      Name
•      Email address
•      Login and account identifiers
•      Business membership, role, and access level
We use this information to authenticate users, create profiles, manage access to the correct business workspace, and maintain account security.

2. Business and operational content
Stockr is designed to store business-operational records entered by authenticated users, including:
•      Stock items, stock counts, stock history, and supplier-related stock metadata
•      Opening and closing checklist activity and taskc ompletion records
•      Item requests
•      Shift schedules and rota/calendar entries
•      Board or Home updates and internal announcements
•      SOP content
•      Timekeeping history
We use this information to provide the app’s core functionality and to show the correctbusiness records to authorized users within that business.

3. Photos and uploaded files
Stockr may process photos and uploaded images, including:
•      Receipt images
•      Optional operational proof images uploaded in task workflows
We use these files to support receipt capture, receipt review, operational recordkeeping, and related admin workflows.

4. Receipt metadata and OCR output
For receipts, Stockr may process:
•      Receipt amount
•      Merchant or description
•      Category
•      Purchase date
•      VAT amount, if shown on the receipt
•      Last four payment-card digits, if shown on the receipt
If the receipt-reading feature is used, Stockr may send the receipt image to our OCR service provider, OpenAI, so the app can extract these fields and write themback to the receipt record.

5. Location information
Stockr may process precise location information when:
•      A user attempts to clock in
•      An authorized business admin configures or updates thesaved business clock-in location or geofence
We use this information to verify clock-ins against the saved business location and to support location-based attendance records. Stockr does not request backgroundlocation access for normal app operation.

6. Notification and device information
If notifications are enabled, Stockr may process:
•      Push notification tokens
•      Platform or device type needed to deliver notifications
•      Device-level notification preference settings saved by the user
We use this information to send operational notifications such as low-stock alerts, task reminders, missed clock-in alerts, and admin announcements.

7. Technical and session information
We may process technical information required to operate the service, such as authentication session data, basic app and platform information, and logs needed to secure andmaintain the app.

How We Use Information
We use personal and business information to:
•      Authenticate users and maintain signed-in sessions
•      Associate users with the correct business and role
•      Provide the core Stockr features and business records
•      Upload, store, review, and retrieve receipt andtask-related images
•      Perform receipt OCR when requested by the user orbusiness workflow
•      Verify clock-ins against the saved business location
•      Send operational notifications
•      Support account management, including sign-out, account deletion, and ownership-handover safeguards
•      Protect the security, integrity, and reliability of the app
•      Comply with legal obligations and respond to lawful requests

Who We Share Information With
We do not sell personal information and we do not share personal information for cross-appadvertising or tracking.

We may share information in the following limited circumstances:

1. With your business and its authorized users Stockr is a workplace tool. Information entered into the app may be visible to authorized owners, admins, and staff within the same business, depending on role-based permissions. For example, admins may be able to review staff receipts, timekeeping records, checklist progress, rota data, and otherbusiness-operational records.

If you useStockr through your employer or business, that business may control oradminister some of the data processed in the app.

2. With service providers that help us operate Stockr
We use third-party service providers to operate core parts of the app, including:
•      Supabase for authentication, database hosting, file storage, and server-side functions
•      Expo services for mobile app infrastructure and push-notification delivery
•      OpenAI for receipt OCR when the receipt-reading feature is used

We share information with these providers only as needed to deliver the app’sfunctionality. We require service providers that receive user data on our behalf to protect it using safeguards that are at least consistent with this Privacy Policy and applicable law.

3. For legal, security, or business protection reasons
We may disclose information if reasonably necessary to:
•      Comply with law, regulation, legal process, or enforceable government request
•      Protect the rights, safety, security, or property of Stockr, our users, or a business customer
•      Investigate misuse, fraud, or security issues

Tracking, Advertising, and Analytics
Stockr does not currently use third-party advertising SDKs for targeted advertising.
Stockr does not currently use third-party analytics SDKs for cross-app or cross-website tracking.
Stockr does not use data collected from this app to track users across other companies’ apps or websites.

Data Retention and Deletion
We retain information for as long as needed to provide the app, maintain business records, meet legal obligations, resolve disputes, and enforce our agreements.

In general:
•      Active account and business data is retained while the account and business workspace remain in use
•      Uploaded files and operational records are retained aspart of the business workspace until deleted, overwritten, or removed through the app or backend workflows
•      Push notification tokens and device-notification preferences are retained until they are replaced, removed, or associated accessends

Account deletion
Users can request deletion of their own account from within the app at: Profile →Danger zone → Delete account.

When an account is deleted, Stockr is designed to delete the user’s login and associated account data, including the user’s profile, uploaded receipts and receiptfiles, stock counts, task completions, timekeeping records, shift schedules, shift calendar assignments, pending invites associated with that account email, and device push tokens.

To preserve shared business records and audit integrity, some collaborative records may beretained in de-identified or anonymized form when an account is deleted. This can include creator or reviewer references on shared records such as board updates, board calendar entries, SOPs, item requests, receipt reviews, and other business-owned collaborative content.

If a user is the only active owner of a business, account deletion may be blocked until ownership is transferred or another owner is added so the business is not left without an owner.

Your Choices and Controls
Depending on how you use Stockr, you may have the following choices:

Access and correction
You may be able to update certain profile or business information directly in the app. Because Stockr is a business-managed product, some information may also be controlledby your business owner or administrator.

Notifications
You can manage device-level notification categories in the app and can also disable notifications for Stockr through your device’s system settings.

Location, camera, and photos permissions
You can withdraw access to location, camera, or photo-library permissions at any time through your device settings. If you withdraw access, some Stockr features may no longer work as intended.

Account deletion
You can request deletion of your account in-app using the path described above. If you need additional help, contact us using the details in the Contact section below.

Security
We use technical and organizational measures intended to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Processing
Stockr and itsservice providers may process information in countries other than the country where you are located. Where this happens, we take steps intended to ensureinformation is handled with appropriate protections consistent with applicable law.

Children’s Privacy
Stockr is a workplace and business operations app. It is not directed to children.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above and may provide additional notice where appropriate.

Contact
If you have questions about this Privacy Policy, want to request deletion assistance, or need privacy support, contact:
BLANCC LTD
Email: Hello@Blancc.co.uk
‍Support URL: https://www.blancc.co.uk/stockr

Last updated: 16 April 2026

Stockr is a private hospitality operations app used by business owners, managers, and invited staff to manage stock, receipts, opening and closing tasks, timekeeping, SOPs, and internal updates.

If you need help with Stockr, use the contact details below.

Contact Support
Operator: BLANCC LTD
Support email: Hello@blancc.co.uk
Privacy email: Hello@blancc.co.uk
Website: https://www.blancc.co.uk

What We Can Help With
We can help with:
• Login or account-access issues
• Receipt upload problems
• Clock-in and location-permission issues
• Notification issues
• Business onboarding or invited-staff access issues
• Account deletion help
• General bug reports and support requests

Before You Contact Us
To help us resolve your issue faster, please include:
• Your name
• The email address used for your Stockr account
• Your business name
• The device type and operating system version you are using
• A short description of the issue
• Screenshots, if helpful

Account and Access Support
Stockr accounts are typically created by a business owner or administrator.If you cannot sign in or believe you should have access, contact your business owner or admin first. If the problem cannot be resolved internally, you can contact Stockr support using the details above.

Account Deletion
Users can request deletion of their own account in the app at: Profile → Danger zone → Delete account.

If you need help with account deletion, or if you believe your deletion request did not complete correctly, contact us using the support or privacy email above.

Please note that if your account is the only active owner account for a business, deletion may be blocked until ownership is transferred or another owner is added.

Privacy and Data Requests
For privacy-related questions, data-deletion help, or data-access requests, contact:
Hello@blancc.co.uk

Our Privacy Policy is available here:
https://www.blancc.co.uk/stockr

Permissions Used by the App
Stockr may request access to:
• Location, to verify that a user is at the business when clocking in
• Camera, so users can capture receipt images
• Photos, so users can attach receipt images from their library
• Notifications, so the app can deliver operational alerts such as task reminders, stock alerts, missed clock-in alerts, and admin announcements

If one of these features is not working, please confirm the permission is enabled in your device settings.

Business and Admin Support
If you are a business owner or administrator and need help with:
• Invited staff access
• Role or ownership issues
• Business setup
• Notification behaviour
• Reviewer/demo-account setup

Please contact support and include your business name and the specific issue you need help with.

Service Availability and Bugs
We aim to investigate service issues, bugs, and account problems as quickly as reasonably possible. When reporting a bug, please include clear steps to reproduce it if you can.

Legal
Stockr is operated by BLANCC LTD.