PRODUCT PRIVACY & SUPPORT
Privacy, account deletion, permissions and practical help for the Stockr management app.
Stockr is a private business operations app for hospitality owners, managers and invited staff.
01 / OVERVIEW
This page preserves the Stockr privacy and support information published on the previous Blancc site with a 16 April 2026 update date. Its substantive product statements were not broadened or certified as part of the website migration. They should be reviewed whenever Stockr’s data flows, providers, permissions or retention change.
02 / PRIVACY POLICY
This Privacy Policy explains how Stockr collects, uses, stores and shares information when you use the Stockr mobile app and related services. Stockr is operated by BLANCC LTD (“Stockr”, “we”, “us” or “our”).
Stockr is a private business operations app for hospitality teams. It is used by business owners, managers and invited staff to manage operational workflows such as stock counts, receipts, opening and closing tasks, timekeeping, standard operating procedures, rota visibility and internal announcements.
This policy applies to information processed through the Stockr app, our backend services and the support processes connected to the app.
03 / INFORMATION
We may collect and process the following categories of information.
We use this information to authenticate users, create profiles, manage access to the correct business workspace and maintain account security.
Stockr is designed to store business-operational records entered by authenticated users, including:
We use this information to provide the app’s core functionality and to show the correct business records to authorised users within that business.
Stockr may process photos and uploaded images, including receipt images and optional operational proof images uploaded in task workflows.
We use these files to support receipt capture, receipt review, operational recordkeeping and related admin workflows.
For receipts, Stockr may process the receipt amount, merchant or description, category, purchase date, VAT amount if shown, and the last four payment-card digits if shown.
If the receipt-reading feature is used, Stockr may send the receipt image to our OCR service provider, OpenAI, so the app can extract these fields and write them back to the receipt record.
Stockr may process precise location information when a user attempts to clock in, or when an authorised business admin configures or updates the saved business clock-in location or geofence.
We use this information to verify clock-ins against the saved business location and to support location-based attendance records. Stockr does not request background location access for normal app operation.
If notifications are enabled, Stockr may process push notification tokens, the platform or device type needed to deliver notifications, and device-level notification preference settings saved by the user.
We use this information to send operational notifications such as low-stock alerts, task reminders, missed clock-in alerts and admin announcements.
We may process technical information required to operate the service, such as authentication session data, basic app and platform information, and logs needed to secure and maintain the app.
04 / USE
We use personal and business information to operate, secure and support Stockr.
05 / SHARING
We do not sell personal information and we do not share personal information for cross-app advertising or tracking.
Stockr is a workplace tool. Information entered into the app may be visible to authorised owners, admins and staff within the same business, depending on role-based permissions.
Admins may be able to review staff receipts, timekeeping records, checklist progress, rota data and other business-operational records. If you use Stockr through your employer or business, that business may control or administer some of the data processed in the app.
We use Supabase for authentication, database hosting, file storage and server-side functions; Expo services for mobile app infrastructure and push-notification delivery; and OpenAI for receipt OCR when the receipt-reading feature is used.
We share information with these providers only as needed to deliver the app’s functionality. We require service providers that receive user data on our behalf to protect it using safeguards that are at least consistent with this Privacy Policy and applicable law.
We may disclose information if reasonably necessary to comply with law, regulation, legal process or an enforceable government request; protect rights, safety, security or property; or investigate misuse, fraud or security issues.
Stockr does not currently use third-party advertising SDKs for targeted advertising or third-party analytics SDKs for cross-app or cross-website tracking. Stockr does not use data collected from this app to track users across other companies’ apps or websites.
06 / RETENTION & DELETION
We retain information for as long as needed to provide the app, maintain business records, meet legal obligations, resolve disputes and enforce our agreements.
Users can request deletion of their own account from within the app at Profile → Danger zone → Delete account.
When an account is deleted, Stockr is designed to delete the user’s login and associated account data, including the user’s profile, uploaded receipts and receipt files, stock counts, task completions, timekeeping records, shift schedules, shift calendar assignments, pending invites associated with that account email and device push tokens.
To preserve shared business records and audit integrity, some collaborative records may be retained in de-identified or anonymised form when an account is deleted. This can include creator or reviewer references on shared records such as board updates, board calendar entries, SOPs, item requests, receipt reviews and other business-owned collaborative content.
If a user is the only active owner of a business, account deletion may be blocked until ownership is transferred or another owner is added so the business is not left without an owner.
Need deletion help? Email Stockr support →
07 / CONTROLS & SECURITY
You may be able to update certain profile or business information directly in the app. Because Stockr is a business-managed product, some information may also be controlled by your business owner or administrator.
You can manage device-level notification categories in the app and can also disable notifications for Stockr through your device’s system settings.
You can withdraw access to location, camera or photo-library permissions at any time through your device settings. If you withdraw access, some Stockr features may no longer work as intended.
You can request deletion of your account in-app using the path described above. If you need additional help, contact us using the details below.
We use technical and organisational measures intended to protect information against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Stockr and its service providers may process information in countries other than the country where you are located. Where this happens, we take steps intended to ensure information is handled with appropriate protections consistent with applicable law.
Stockr is a workplace and business operations app. It is not directed to children.
We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above and may provide additional notice where appropriate.
If you have questions about this Privacy Policy, want to request deletion assistance or need privacy support, contact BLANCC LTD at hello@blancc.co.uk.
08 / STOCKR SUPPORT
Stockr is a private hospitality operations app used by business owners, managers and invited staff to manage stock, receipts, opening and closing tasks, timekeeping, SOPs and internal updates.
To help us resolve your issue faster, please include your name, the email address used for your Stockr account, your business name, device type and operating system version, a short description of the issue and screenshots if helpful.
Do not send passwords, authentication codes or full payment-card details.
Stockr accounts are typically created by a business owner or administrator. If you cannot sign in or believe you should have access, contact your business owner or admin first. If the problem cannot be resolved internally, contact Stockr support.
Users can request deletion of their own account in the app at Profile → Danger zone → Delete account. If you need help or believe your deletion request did not complete correctly, contact support.
If your account is the only active owner account for a business, deletion may be blocked until ownership is transferred or another owner is added.
For privacy-related questions, data-deletion help or data-access requests, email hello@blancc.co.uk. The Stockr Privacy Policy is published on this page.
Stockr may request location access to verify clock-ins, camera access to capture receipts, photo-library access to attach receipt images and notification access to deliver task reminders, stock alerts, missed clock-in alerts and admin announcements.
If one of these features is not working, confirm that the relevant permission is enabled in your device settings.
Business owners or administrators can contact support for invited-staff access, role or ownership issues, business setup, notification behaviour and reviewer or demo-account setup. Include your business name and the specific issue.
We aim to investigate service issues, bugs and account problems as quickly as reasonably possible. When reporting a bug, include clear steps to reproduce it if you can.
Legal: Stockr is operated by BLANCC LTD.